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Why can’t I transfer some text messages?

Last Revised: 2015-10-29 21:08:23
If you failed to transfer the message,  please try following the solution below and see if it resolves the issue.

1) Please plug and connect your phones again. If it still fails, try another USB hub.

2) Please check the option "Text Message" only to transfer and turn off the Wifi while transferring.

3) Please do remember to wait till the iPhone is restarted successfully before transferring.

By doing this, we can know if there is something wrong with the SMS transferring, then you can transfer other data.


If the transfer still failed,here is an alternative solution for you.

1) Please connect your source device , select backup data in MobileTrans, then back up your message.
2) Disconnect the source device after backup.
3) Connect your target device, then choose restore data from MobileTrans backup, and restore data to your new device.

Please note: make sure the device is awake while backing up or restoring.


Related FAQ
What to do when having issues loading data from the source device?
How to fix the not enough space issue for android devices.
How to transfer data from BlackBerry devices.