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What can I do when I get the error message “Fail to analyze source link”?

Last Revised: 2015-10-29 21:08:28
The first thing to do is ensure that you are using the latest version of our software. If you still find that you are having trouble after doing that, it is requested that you forward the following information to us.

1. Model of your device, such as brand, android version, etc.
2. Your country.
3. When the issue began to appear?
4. Screenshot of the error message if you got.
5. Log file. The log file can be found through the path C:UsersAdministratorAppDataRoamingWondershareMobileGo or you can search MobileGo.log directly.



Alternatively you are able to download and install the apps to your device through your browser separately from this link:
https://play.google.com/store
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