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What should I do if Advanced video repair failed?

1. Please make sure the sample video file you added is a valid file created with the same device and the same format as the corrupted video.

2. You can try to repair the corrupted videos again with a different sample video.

3. If your damaged video is recovered by data recovery software, we recommend that you try the Advanced Video Recovery feature of Recoverit. It can perform a complete scan of the drive and recover more video-related data. If the video is still damaged after recovery, you can try the Advanced Video Repair feature again with good sample videos.  

If these methods do not solve your problem, please contact us. Please also share with us one corrupted video and one good sample video so our technician can repair them on our end. You can upload them to google drive and tell us the download link when you contact us. 

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