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What should I do if the video and audio of the converted file are out of sync?

Last Revised: 2018-08-27 18:19:04
Before loading the file into the software, make sure the file plays properly and are in sync’d on the Mac. Then select an output format and go to its settings. Lower the frame rate and convert it again.

If the problem still persists, please contact us with the original file for further assistance.
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