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What should I do when I get converted video with black screen?

Last Revised: 2018-02-03 13:37:42
As for the black screen case, there may because of the encoder or player factor. You can install an encoder to try again. You can download the encoder from the bellow link:

If still black screen, it is suggested tp try another player.

Here are some free players for your reference:
VLC player: http://www.videolan.org/vlc/download-windows.html

If the above doesn't help, please contact us with the original PPT file for assistance.
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