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How do you address “Your device is sleeping now” prompt?

Last Revised: 2016-04-18 15:12:08
The message prompt usually occurs when the device goes into sleep mode.

To solve it, you can follow the steps below:

1. Make sure the device is supported by the application. You can refer to the link to check the supported devices.

http://www.wondershare.com/mac-android-manager/reference.html

2. Restart your mobile device or reconnect the USB cable to reactivate it.

3. If the instructions above doesn't work, Go to Settings>Developer options>Stay awake for 4.0 system and Settings>Applications>Development>Stay awake for 4.3 system or below.

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