Wondershare iMate Support
Frequently Asked Questions
- Do I need to install iTunes on the computer?
- Why doesn't the program detect my device?
- Why can't I move video files in Camera Roll to other albums?
- Why is the length of a ringtone limited to 40 seconds?
- What can I do if it prompts "Application Fault"
- Why can't I find my photos on my iPod/iPhone/iPad?
- Why does the file fail to play on iPod/iPhone/iPad?
- How to find a specific item on iPod/iPhone/iPad?
- Why can't I find files from Podcast and iTunes U backed up from device?
- Why do I have to set up iPod/iPhone/iPad as Manually manage music and videos?
- Why will iTunes keeps opening?
- How to remove the distorted line in a video?
- How to set the duration of the ringtone?
- Why does the program convert video and audio files twice?
- Why do I have to install .net framework?