What is “Extended Download Service”?

For your information, Extended Download Service is offered and charged by Swreg/RegNow, which is our partner in payment platform. And here is an introduction of Extended Download Service: With this service, Swreg/RegNow retains a copy of your download, for a period of a year, should you need it again in the event of loss, a computer crash, virus, etc. https://usd.swreg.org/eds.html

Do I have to purchase this 'Extended Download Service'?
The short answer is NO. Once you purchase any product from our company, you can retrieve the download and registration information for the product you purchased for free. The only concern for you is that we always keep the latest version of the product on our server. If you only need to download the very version when you purchased at any time, then you can add this extended download service as a plus.

What can I do if I don't want Extended Download Service?
You can simply remove this item by clicking the button in front of the product name in the shopping list, or ticking Remove checkbox. If you've charged by Extended Download Service,you can email to Swreg/RegNow to ask for a refund.The contact is as below:

Swreg: swreg-clientsupport@digitalriver.com
RegNow: accounts@regnow.com

Related FAQ: How to get a refund of Extended Download Service only?