• Do you provide technical support for trial users? 
• Is it secure to buy the discount programs from the websites that are not yours? 
• Is there anyway I can evaluate before purchasing? 
• Is it secure to purchase from your Website? 
• What is your License Policy? 
• What is your Upgrade Policy? 
• Can I order a CD and how long can I get it?
• What can I benefit for from your Membership center? Is there any free gifts, discount, or promotion?
• What is “Extended Download Service”?
• What is 1 Year Subscription and how to turn off the Automatic Renewal Service?