SupportSales FAQs How to upgrade my program and get a new registration code for the...

How to upgrade my program and get a new registration code for the free upgrade?

Last Revised: 2012-10-31 17:23:35
There are several ways to update your program.

1. Our programs can check for updates regularly. For most programs, when a new version is available, an update dialog box will appear when you start the program, and then you can click Update or the download link to download the latest version.

2. You can sign in our Member Zone on our Support Center to see whether you can upgrade your program.

3. We will notify you of the major upgrade via newsletter. If the upgrade is free, you can download it from the link on the newsletter and get a new registration code on our Support Center.  If this major upgrade is not free, you only need to pay a small upgrade fee, and our system will provide the new registration code to you.

When you need to re-download the software or upgrade it to a new free version, you can try either of the following two ways to get a new registration code.

Upgrade your program via Registration Code Retrieval system

Step 1 Click Retrieve Registration Code on the home page of Support Center, enter your Licensed e-mail or Order number, and then click Submit.



Step 2
 Your order will be displayed on the Web page. Select the checkbox before the order number, and click Submit.


Step 3 
Your current registration information will be displayed on the Web page. Click the upgrade link.


Step 4 The information will be refreshed and sent to your e-mail address. You can download the new version from the download link, install it and register it with the new registration code.

Upgrade your program on our Member Zone

Step 1
Sign in our Member Zone with your account, and you will see your order information on the My Order tab.
Note: You can find your account information in your registration e-mail.


Step 2 Click Detail in the Operation column. Your current registration information will be displayed.


Step 3
Click Upgrade, and the new registration information will appear on the page.


Step 4 Download the new version from the download link, install the program and register it with the new registration code.

Back to Registration >>

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