What can we help you with?

Support Center / Contact Us
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Follow the steps to submit the online form

Share all the details. The more we know, the better we can help you.

Tips: Sharing a picture of what's wrong can help us big time. A picture of bank statement can help us quickly locate your order.

If it's not going well, you can always visit our previous website

Quick Links
Exchanges, Refunds and Software Policy
Step by step, submit refund request by following the guidelines.
Retrieve Product Registration Code
Retrieve your registration code by submitting the licensed email or the order number.
Cancel Subscription
Cancel your subcription service. For 1 month,1 quarter and 1 year license orders only.
Request for Invoice
View your order records and then get invoice immediately.

Sign in to Wondershare ID

Sign in with Wondershare ID to get your order info, plan info. And you can get invoice, get keycode, redeem the serial number, cancel subscription, contact support team in Account Center.

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