Support Center / Wondershare FAQs - MobileTrans - General
How to connect my mobile device to MobileTrans?

To connect your mobile phone to MobileTrans on desktop, just follow the steps below.

For iOS devices

  • Connect your iPhone/iPad to the computer using a lightning cable.

  • Tap the Trust on your iPhone/iPad to trust the computer.

  • Launch MobileTrans and select the function you need. Usually, MobileTrans will recognize your device instantly.

For Android devices

  • Make sure the USB debugging is enabled on your Android device. You can find step-by-step instructions to enable USB debugging here.

  • If you are using LG and Sony devices, select Send images (PTP) mode to connect the phone.

  • Then use a USB cable to connect the Android device to the computer.

  • Your phone may prompt you to allow permissions with this computer. If this is the case, tap 'OK / Allow'.

  • Then MobileTrans will be able to recognize your Android phone.

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