Support Center / Wondershare FAQs - Wondershare - General
Do you charge VAT on my purchase?

Wondershare charges VAT for European Union countries, United Kingdom, Australia, and Japan.

Please refer to the latest changes in laws and regulations on the European Commission's official site. Starting January 1, 2017, European Union tax law changes apply to non-resident sellers of electronic services or digitally downloadable products/services.

And the latest changes in laws and regulations on Australia. Starting July 1, 2017, a new law applying GST to international sales of services and digital products applied in Australia.

And the changes in laws and regulations back in 2015 in Japan.

In order to be compliant with these legal requirements, Wondershare will start to collect a Value Added Tax (VAT) for all sales to shoppers in these areas. We collect the VAT rate of each individual country then remit the collected tax to the proper tax authority.

And please note that Wondershare now has legal VAT IDs registered in these countries and regions. Going forward, any transaction in EU/ United Kingdom/ Japan/ Australia will be charged VAT regardless of exemption status. Unfortunately, we are unable to refund VAT from an order that has already been processed. You will need to obtain a VAT refund through your tax authority. 

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