Recently, Apple has updated MacOS Mojave (10.15) in order to provide better performance and experience. However, you may have found that Dr.Fone-Phone Backup fails to detect iTunes backups on a Mac computer that runs OS 10.14.
It is because Apple blocks the permission of backup in MacOS 10.14 and 10.15. Here, we provide this detailed guide to help solve this issue with just a few clicks. Please follow the steps below:
1. Click the Apple logo at the upper left corner of the screen, then click System Preferences.
2.Click Security & Privacy option.
3. If you have set the lock for your computer, please type the password to unlock your computer.
4. Click Full Disk Access – Privacy
5. Right-click on Dr.Fone - Phone Backup program icon, then highlight “Options” and choose “Show in Finder”.
6. Press and hold the left mouse button to move the “Dr.Fone - Phone Backup” icon to “Full Disk Access – Privacy”.
7. After adding Dr.Fone-Phone Backup, you will see it in Full Disk Access. Then restart Dr.Fone - Phone Backup to detect your backups.
8. Well done!