If your computer is Mac, please check the following:
Method1:
Step 1: Switch to the Finder, click Applications on the left panel. Find Wondershare Dr.Fone, right-click and choose Move to Trash.
Step 2: In the Finder on your Mac, choose Go—Go to Folder.
Step 3: Input the log path: ~/Library/Application Support/DrFoneApps.
Step 4: Delete Virtual Location Folder "com.wondershare.drfonemac.virtuallocation".
Step 5: Go to the official website to download and install Dr.Fone - Virtual Location:
https://drfone.wondershare.com/virtual-location-changer.html
Step 6: Restart your computer and phone and try it again.
Method2:
Step 1: Confirm the product version, install and use V12.9.5 or above (it is recommended to visit the official website to re-download and install Dr.Fone - Virtual - Location).
Step 2: Restart the computer and mobile phone.
Step 3: If it is the latest iOS beta version, the program is not yet compatible, collect screenshots and logs for support.
Step 4: iOS17 only supports USB connection, does not support WiFi mode, and does not support multiple iOS17 devices connected at the same time.
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