Support & Learning

How to get crah/system log files when it crashed or stopped responding on Mac version?

If your computer is MacOS, please check the following:

Method1:
Step 1: On your Desktop, right-click This PC—Manage.
Step 2: In the popup window, click System Tools — Event Viewer — Windows Logs — Application.
Step 3: Choose your save path and name the file, click Save.

Method2:
Step 1: In the Finder on your Mac, choose Go > Go to Folder. 
Step 2: Enter the Log path and click Go ~/Library/Logs/DiagnosticReports 
Step 3: Find the file that is ended with .crash in this directory for Mac crash issues.
Step 4: If the program prompts: "quit unexpectedly", please click "Report" to collect the program exception report.

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