Support & Learning

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How to use the old license on a new computer?

After installation, please find the login icon on the software and get your software activated. You can refer to the following screenshots.

If your license cannot activate the program, please try the steps below to troubleshoot:

1. Check your order and make sure you are using the correct program and correct operating system computer.

2. Make sure you enter the license email and code correctly. It is suggested you copy and paste the license info to avoid typos, please also make sure there is no extra blank space before or after the email and code. 

If you are sure you did it correctly but the problem persists, please contact support for more help with some screenshots to show the login issue. 

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