Support & Learning

What should I do if Dr.Fone cannot detect iTunes backup?

The program can only read the backup in the default directory of iTunes. If the iTunes backup is saved in another path, it needs to be moved to the default directory of iTunes.

Default Path for iTunes Backup: %AppData%\Apple Computer\MobileSync\Backup

Such as: C:\Users\UserName\AppData\Roaming\Apple Computer\MobileSync\Backup

cannot-detect-itunes-backup.png

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