Support & Learning

What should I do if the installation of Dr.Fone keeps getting stuck at 98%?

Check if there is any security/antivirus software installed on the computer.
If installed, please turn off/disable the web protection and network download restrictions.

For Avast Free Antivirus,turn off Web Shield.

Provide the Dr.Fone installation package for direct installation, or find the downloaded installation package on the computer and manually install it. path: C:\Users\Public\Documents\Wondershare

collect the files in the following path and submit them from Feedback: %temp%\wondershare\wae

Was This Helpful?

Need More Help?

Explore additional support options if you can’t find
what you’re looking for.

Account Center

Sign in with Wondershare ID to get invoice, redeem
serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.