Support & Learning

To view all product offerings, software details, and pricing, visit overview.

What to do if Dr.Fone-Data Recovery (Android) failed to root my device?

It is necessary to root the Android phone before the recovery. If the root failed, please try the root process again.

If the phone cannot be rooted, we are not able to recover the data from the phone.

Did this help?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.