Support & Learning

To view all product offerings, software details, and pricing, visit overview.

How to cancel the subscription license?

1. For Orders via 2Checkout: If you've purchased a subscription license and wish to cancel the auto-renewal feature, you can do so during the payment process. When selecting your subscription, you'll have the option to enable or disable auto-renewal. If you choose auto-renewal, you'll receive a notification two weeks before your subscription expires. To cancel auto-renewal, follow these steps:

Step1:  Login to your 2Checkout MyAccount via secure.2co.com/myaccount.

Step2:  Navigate to "My Products" and click "Stop automatic license renewal" beneath the product with this option enabled.

2. For Orders via Other Methods: If your order was processed through alternative means, please contact us via the Support Center. Provide your order reference and request for assistance with canceling your subscription.

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