Why am I unable to import a file, or why did the import fail?

Import failures are usually related to the network environment, Cloud Space capacity, file format, or content review. First make sure your connection is stable, Cloud Space is not full, and the file format and size meet the in-product requirements. If you are using a company intranet, VPN, proxy, or firewall environment, switch to a stable network and try again. If the issue persists, provide a screenshot of the error, the file type, and the upload time to support for investigation.

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