Support & Learning

If generation fails, how can I troubleshoot it?

When generation fails, check the message on the page first. Common causes include unstable network, insufficient Cloud Space, input materials or prompts that do not meet the content rules, and parameters not yet supported by the selected model.
You can try simplifying the prompt, reducing the number of reference materials or generated items, or switching models and submitting again.


If it still fails, keep the screenshot of the error and the corresponding Task ID and submit the issue through Feedback option .

*Task ID:

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