Support & Learning

1. Access Account Center
   Visit: Wondershare Account Profile
   Note: Use a desktop browser for optimal experience

2. Account Login

   • Enter your current credentials:
     • Registered email address
     • Account password

3. Navigate to Email Settings

   • Select "Account" -  "Profile"

   • Choose "Change Email Address"

   

4. Verification Process

   • Complete verification:
     • 6-digit code sent to old email

If Verification Fails:
When unable to receive codes at your current email:

1. Select the "Verify Credentials" option

2. Submit valid purchase proof:
   ✓ Bank/PayPal transaction records
   ✓ Receipt PDF (no account screenshots)

3. Allow 1-2 business days for manual review

Recommendations:
• Use permanent professional/personal emails
• Confirm spam folder before resending codes