Support & Learning

Step-by-Step Process:

1. Access Order History

   • Visit: Wondershare Account Center

   • Log in using your purchase-registered email

   • If needed, use password recovery options

2. Request Invoice

   • Navigate to: My Orders → Order History

   • Locate your purchase

   • Click "Actions" → "Get Invoice"

3. Complete Details

   • Fill in recipient information (name/address)

4. Receive Documentation

   • PDF invoice arrives within 1 business hour

   • Check the spam folder if not received

   • Contact support if the delay exceeds 2 hours

EU Tax Refund Notes:

• Valid VAT number triggers automatic processing

• Ensure company details match the tax registry exactly

• Refunds typically complete in 2 weeks