Support & Learning

The software crashed during use

If the software crashes while you are using it, please download and install the latest version from our official website.

Before reinstalling the software, click "File" → "Archive Project" to save your current work as a project file.

After installing the new version, open the saved project file and continue your editing.

If the latest version still crashes, please use the Help - Feedback option within Filmora to submit your issue. Our tech team will further analyze the issue for you.

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