Support & Learning

To view all product offerings, software details, and pricing, visit overview.

Why are AI Credits being deducted even though the AI ​​task is still in progress?

Currently, AI Credits are deducted in advance. After an AI task is submitted, the corresponding AI Credits will be automatically deducted. You can wait patiently for the task to complete.

If you encounter problems such as task failure, please submit your issue through the Help - Feedback option within the software.

Was This Helpful?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.