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Why do I see the message “Cloud storage is full” when exporting?

Reason and Explanation:

If the “Back up to Cloud” option is checked during export, the system will attempt to upload a copy of your video to Filmora Cloud while exporting it to your device.

When the available cloud storage space is insufficient, the system displays the message “Cloud storage is full.”

This message only relates to the cloud backup process and does not affect local export to your device.

Solution and Next Steps:

  1. Check whether “Back up to Cloud” is selected:
    • If you don’t need to upload your video to the cloud, uncheck this option and export again.
  2. If you do need to back up your video to Filmora Cloud:
    • Log in to your Filmora account to check your cloud storage status;
    • Delete unnecessary files or purchase additional storage;
  3. After these adjustments, export again and confirm the issue is resolved.

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