Support & Learning

To view all product offerings, software details, and pricing, visit overview.

Why is the AI Object Remover button grayed out?

Video Duration Limit

Currently, the AI removal function only supports processing videos within 3 minutes.
If the duration of the currently imported video exceeds this limit, the function button will be displayed in gray and cannot be used.

Recommended handling method

It is recommended that you first trim the video to within 3 minutes, then try using this feature.

Was This Helpful?

Thanks for your feedback.

Can you tell us what didn't work for you?

Submit

{{item.likes}} Cancel Reply Reply

{{item1.type == 2 ? authName : item1.name ? item1.name : userName}}

@{{item1.reply_to_type == 2 ? authName : item1.reply_to_name ? item1.reply_to_name : userName}} {{item1.message}}

{{item.likes}} Cancel Reply Reply

More ways to get help

Account Center

Contact us

Can’t find the answers you’re looking for? We’re here to help.

Get Support