Support & Learning

Why is there no game recording entry in the Mac version? If the game suddenly crashes and freezes during recording, will the previously recorded content be corrupted or lost?

Due to underlying graphics API adaptation differences, the initial release only supports the Windows platform. To handle unexpected terminations, the underlying write pipeline features a dynamic disaster recovery packaging mechanism.

[Operation] ① Applicability statement: The V16.0.0 game recording feature is initially available only for the Windows platform (Mac is currently unsupported). Mac users are advised to use the general screen recording mode to capture windows; ② Crash recovery handling: If the game suddenly crashes and closes during runtime due to graphics driver anomalies or game bugs, the Filmora recording engine will catch the handle disconnection and pop up a prompt stating, "Target game window has closed, recording will stop"; ③ Media auto-save: Do not force kill Filmora via the Task Manager. Within 2–3 seconds, the system will automatically complete the tail data packaging, name it "Game Record - Window Title - Timestamp", and save it on the timeline.

[Verification] After a game crash, check the timeline or media bin. Both the game audio and video recorded before the crash interruption are completely playable without corrupted error files.

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