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Support Center / Wondershare FAQs - Wondershare - General
How to activate the software?

For Filmora9, FilmoraPro, PDFelement 7 and Uniconverter, please create a WSID (Wondershare ID) manually and then log in on the interface of the software with your WSID account and password. For other products, please register the product with the licensed email and registration code.

If the registration failed, please check below information to rectify the situation:

1. Is the product name, or the product version correct?

2. Is there any typo error on the licensed email?

3. Is there any blank space or special character before the licensed email or registration code?

4. Please copy and paste the registration code instead of inputting it manually

If the problem persists, please click Wondershare Support Team for further assistance. Please send the screenshot of message and order information.

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Sign in with Wondershare ID to get your order info, plan info. And you can get invoice, get keycode, redeem the serial number, cancel subscription, contact support team in Account Center.