Support & Learning

To view all product offerings, software details, and pricing, visit overview.

How to change my PIN?

You can change your PIN through parents’ devices or on our website.      

  • On Parents’ Devices  

1. Log in FamiSafe and go to Account.

2. Tap PIN Change.

3. A pop-up window about PIN reset email will occur, please follow the instructions there to change your PIN.

      

  • On Website

1. Log in FamiSafe on the Website.

2. Click the Arrow icon on the upper right corner.

3. Click PIN Change.

4. A pop-up window about PIN reset email will occur, please follow the instructions there to change your PIN.

Did this help?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.