Support Center / Wondershare FAQs - Wondershare - General
How to get license information after purchasing?

A confirmation email including license information will be sent to customers after payment. If you have not received the email, it probably is due to a wrong email address provided during purchase. Please send the following information to Wondershare Support Team for immediate assistance:

1. a Screenshot of the payment

2. Payment date and transaction ID

3. The first 6 digits and the last 4 digits of your credit card number

4. Full name of the card holder

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Sign in with Wondershare ID to get your order info, plan info. And you can get invoice, get keycode, redeem the serial number, cancel subscription, contact support team in Account Center.