Support Center / Wondershare FAQs - UniConverter - General
How to improve the quality of the output file?

Many factors are involved in the output quality of your file, as in the source file, computer configuration, and the output parameters you choose for the file. To improve your output quality, it is advised to close any unnecessary programs to make sure that the computer is not overtasked as the conversion process is very CPU intensive. Below you will find the instructions for the different source files, as the solution is different for all.

  1. For DVDs:

1) Make sure that your DVD is not damaged and that the driver for your DVD drive is updated to the latest version. To update that driver, you can right-click (right mouse button) on My Computer on your desktop, and then select Manage Device Manager  DVD/CD-ROM. This will allow you to choose the DVD drive you need to update, and then right-click (right mouse button) and choose to update the driver.

2) Add the DVD by clicking on the Load DVD button, and then click the Target button to set the conversion to High Quality.

3) If you are still having issues after this, it may be due to the encryption on the DVD, and we may need to investigate it further for you. We would ask that you contact us with a link to the DVDs on www.amazon.com and a screenshot of the output settings that you have chosen.

  1. For non-protected video files:

1) Ensure that the video plays fine on the computer and that there is no corruption in the file.

2) Click the Target button to select High Quality.

3) If the source and output will are both supported by High-Speed Conversion, you can enable that feature on the bottom. For more information about High-Speed Conversion, please follow the topic of "How to use High-Speed Conversion".

If after trying these settings you are still having issues, visit http://dropcanvas.com/ and upload the video then contact us with the share link when you have it fully uploaded.

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