UniConverter

Support Center / Wondershare FAQs - UniConverter - General
How to improve the quality of the recorded video?

The quality of the recorded video depends on the video quality of the source file, computer configuration, computer performance, and the recording size of the recording area you select. For a better quality recording, we suggest you use a computer with a dual-core CPU and 2 GB of RAM or above. Also please check the following:

1. Make sure the source video is of good quality.
2. Close any other unnecessary programs to make sure the computer is not being overtasked, and if you wish to record an online video make sure that the Internet connection is running smoothly. You can also wait for your web browser to buffer the online video before starting to record it.
3. Ensure there are no other sounds when you play the video.
4. When the red frame appears, drag it to set the recording area larger before clicking the REC button to start recording.

Can’t find your answer?

Live Chat Most Popular

Wondershare support will be happy to help! Feel free to ask us anything.

Service Time: Mon~Fri, 24 hours a day

Chat Now
Submit online form

Simply contact our support team who are happy to help out.

Service Time: Mon~Fri, 24 hours a day

Contact
Call us for support

International phone rates may be charged by your service provider.

Service Time: Mon~Fri, 24 hours a day

Contact

Sign in to Wondershare ID

Sign in with Wondershare ID to get your order info, plan info. And you can get invoice, get keycode, redeem the serial number, cancel subscription, contact support team in Account Center.