Support & Learning

To view all product offerings, software details, and pricing, visit overview.

How to fix the installation error on Mac?

How to fix the installation error on Mac: “cannot be opened because the developer cannot be verified”

Step 1: Open System Preferences, go to Security & Privacy, then click General.

Step 2: Click the lock and enter your password to make changes.

Step 3: Select "App Store and identified developers" under the header "Allow apps downloaded from". Then reinstall PDFelement again.

Step 4: If you have selected "App Store and identified developers", but still receive the error message, please click the "Open Anyway" button in the General pane.

Did this help?

Thanks for your feedback.

Other information you want to share?

{{item.likes}} Cancel Reply Reply

{{item1.type == 2 ? authName : item1.name ? item1.name : userName}}

@{{item1.reply_to_type == 2 ? authName : item1.reply_to_name ? item1.reply_to_name : userName}} {{item1.message}}

{{item.likes}} Cancel Reply Reply

More ways to get help

Account Center

Contact us

Can’t find the answers you’re looking for? We’re here to help.

Get Support