Here are the steps to help you to locate the file.
Step 1: Click the "Go" option on the top of the Mac window and select "Go to Folder".
Step 2: Type in the following path and click Go ~/Library/Application Support/com.wondershare.PDFelement.
Step 3: Press the Command+Shift+Preriod on the keyboard to make the hidden file (PDFelement.log) appears.
Step 4: Please save the result as a text file and attach this file to a message to our support team.
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How to get PDFelement log files Mac?
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