Support & Learning

To view all product offerings, software details, and pricing, visit overview.

How to get PDFelement log files Mac?

Here are the steps to help you to locate the file.

Step 1: Click the "Go" option on the top of the Mac window and select "Go to Folder".

Step 2: Type in the following path and click Go ~/Library/Application Support/com.wondershare.PDFelement.

Step 3: Press the Command+Shift+Preriod on the keyboard to make the hidden file (PDFelement.log) appears.

Step 4: Please save the result as a text file and attach this file to a message to our support team.

Did this help?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.