Here are the steps to locate the log file of PDFelement for Windows:
1. Close PDFelement, then press Windows and R at the same time to open the Run window.
2. Enter the path below and click OK, you will be directed to the PDFelement folder.
PDFelement 7：%appdata%\Wondershare\PDFelement 7
PDFelement 8：%appdata%\Wondershare\PDFelement
PDFelement 9：%appdata%\Wondershare\PDFelement9
PDFelement 10：%appdata%\Wondershare\PDFelement10
PDFelement 11：%appdata%\Wondershare\PDFelement11
3. Please compress the Log folder into a zip file and send it to Customer Support when needed.
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