Support & Learning

To view all product offerings, software details, and pricing, visit overview.

How long will the documents in Document Cloud be kept after the license expires?

Once the license get expired, your cloud storage files will only be accessible for 15 more days.

Please back them up to your local folder and delete them from your account.

Otherwise, the clouds file which exceeds 1 GB will be deleted from your account, and your account will be reverted to the free version after 15 days.

Note: your electronic signature files won't be affected.

Did this help?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.