Support & Learning

To view all product offerings, software details, and pricing, visit overview.

What should I do if the image/video generation prompts that it has not been approved?

If there is an alert about not being approved after entering text or uploading images, this may indicate that your input prompts or reference images contain potentially sensitive material or copyright issues that failed our review. You can adjust your text prompts or replace the reference images and try again.

Was This Helpful?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.