Support & Learning

We do not force users to upgrade to the latest version of Uniconverter 18. You can find your version in the link below, download it and continue using it.

https://videoconverter.wondershare.com/upgrade-uniconverter18-with-discount.html#v18FeatureSection

For Perpetual License and Subscription License of UniConverter 17/16/15/14/13/12 purchased from our official website except for other channels such as affiliate, reseller, agents, and giveaways, you can now upgrade UniConverter 18 at an exclusive discounted price using the link below: 

https://videoconverter.wondershare.com/upgrade-uniconverter18-with-discount.html

If you have already purchased UniConverter 18, you can download the most powerful version with abundant AI-powered features here: https://videoconverter.wondershare.com/ 

Meanwhile, to ensure a better product experience, we highly recommend upgrading to UniConverter 18, which added and improved:

1. Video AI: Upgraded face enhancement, generative restoration, and frame interpolation improve low-quality footage, processing performance, and motion stability.

• Upgraded face enhancement
• Generative detail recovery
• More stable frame interpolation

2. Image AI: New AI Auto Fix diagnoses blur, noise, low resolution, and portrait issues, then applies the right enhancement approach automatically.

• AI Auto Fix diagnosis
• Matched repair model
• No model selection needed

3. AI Object Remover: UniConverter 18 upgrades fixed watermark removal, adds one-click subtitle removal, and improves object selection and removal in complex motion.

• Long-video static watermark removal
• One-click fixed subtitle removal
• Smart Brush for object selection

4. AI Video Blur: UniConverter 18 detects people automatically and tracks their faces. For plates, screens, or other sensitive areas, select a region once and keep it blurred as it moves.

• Automatic portrait tracking
• Selected-region tracking blur
• Less frame-by-frame adjustment

5. High-quality Conversion: Choose a compression ratio, target file size, or quality level, with improved size estimates for more predictable results. Supported outputs can also retain subtitles and multiple audio tracks.

• Ratio, target size, or quality modes
• More predictable output size
• Subtitle & multi-audio track retention

6. Batch Automation: Watch Folder monitors selected folders and automatically converts new files using your preset settings. Adjust CPU usage to balance batch processing speed with the work running in the foreground.

• Automatic Watch Folder processing
• Preset conversion settings
• Adjustable CPU usage

7. AI Media Agent (Beta) : Describe your delivery goal in natural language—such as format, device, platform, or file size. AI Agent analyzes each local file, plans the right conversion or compression settings, processes the batch, and checks the results against your target.

• Natural-language task setup
• File-by-file smart adaptation
• Batch processing & result verification