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Why can't I find the Downloader and Recorder feature?

The Uniconverter downloaded from the App store does not include the Downloader and Screen Recording features. To access these features, you will need to download the full version from our website at https://videoconverter.wondershare.com.

If you have already purchased the App store version, and it is refundable, we recommend requesting a refund for your order from the App store. After that, you can proceed to make a purchase directly from our website, ensuring you have access to the complete version with the Downloader and Recorder features.

In case your order is not refundable or if you encounter any difficulties during this process, please don't hesitate to contact us for further assistance. Our support team is here to help you.

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