Support & Learning

To view all product offerings, software details, and pricing, visit overview.

Why can't some files be imported into the Smart Trimmer?

1.Smart Trimmer is a newly launched module, which only supports importing and editing MP4, TS, MOV, MKV files for the time being.

2.In addition, videos without audio streams are also not supported to import.

Did this help?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.