If your Mac is running MacOS 10.15 and the above version, please check if the Removable Volumes option is selected, you can go to Security & Privacy to set it up. After that, please restart the program to scan your data.
Support & Learning
To view all product offerings, software details, and pricing, visit overview.
What should I do if there’s nothing found from my Mac?
Did this help?
More ways to get help
Account Center
Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.
Contact us
Can’t find the answers you’re looking for? We’re here to help.