PDFelement

Support Center / Wondershare FAQs - PDFelement - For Mac
Why does it ask me to purchase it again after I purchased the PDFelement for Mac?

It's the issue of license authorization delay. Please open a file to enter the software Home. Please click the "person" icon which in the lower left corner and click the sign out. After you sign out, please re-click the "Person" icon and then log in again with your account. After you re-log in, you will have the full version. Please check the below screenshot.

If you're still couldn't log in the full version, please contact us by below link.

https://support.wondershare.com/en/contact

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