Support Center / Wondershare FAQs - Wondershare - General
Why the price after I add the product to cart is higher than the one I saw on website?

You might find the price is higher after adding the product to the cart.

1) Please check if you have other softwares in the cart. You can clean up your cart, and then add the software you want to the cart again.

2) The currency has changed to your local currency. Our price is showed in US dollars. The payment platform will adjust all the pricing to customers country currency.

3) If your IP address is in EU, AU, JP and UK, there will be a VAT charge. You can check the details via below link.


*If none of the above solves your issues, please contact our Support Team for further assistance.

Can’t find your answer?

Live Chat Most Popular

Wondershare support will be happy to help! Feel free to ask us anything.

Service Time: Mon~Fri, 24 hours a day

Chat Now
Submit online form

Simply contact our support team who are happy to help out.

Service Time: Mon~Fri, 24 hours a day

Call us for support

International phone rates may be charged by your service provider.

Service Time: Mon~Fri, 24 hours a day


Sign in to Wondershare ID

Sign in with Wondershare ID to get your order info, plan info. And you can get invoice, get keycode, redeem the serial number, cancel subscription, contact support team in Account Center.