PDFelement

Support Center / Wondershare FAQs - PDFelement - For Mac
Why you I can't convert my PDF file?

We couldn't support to convert XFA file or the file with the XFA file. If your file isn't belong to these kind of files, please contact us by create a ticket in below link, send me the screenshot of the steps of how you are getting the problem? If it has a lot of complex steps, you can record a video and send it to us. Also, please send us your original documents you used in our software to us to make this case reappear? If your file is very big, you can upload it to Googledrive and send the link to us. Thanks.

Can’t find your answer?

Live Chat

Wondershare support will be happy to help!
Feel free to ask us anything.

Service Time: Mon~Fri, 24 hours a day

Chat Now
Submit online form

Simply contact our support team who are happy to help out.
Service Time: Mon~Fri, 24 hours a day

Contact
Call us for support

International phone rates may be charged by your service provider.
Service Time: Mon~Fri, 24 hours a day

Contact

Sign in to Wondershare ID

Sign in with Wondershare ID to get your order info, plan info. And you can get invoice, get keycode, redeem the serial number, cancel subscription, contact support team in Account Center.