Welcome to Support Center


Do you charge VAT/GST/Sales Tax on my purchase?

Last Revised: 2018-11-14 14:48:33

Wondershare charges taxes for European Union countries(VAT), United Kingdom(VAT), Australia(GST), Japan(JCT) and some states of USA(Sales Tax).

Please refer to the latest changes of laws and regulations on European Commission official site. Starting January 1, 2017, European Union tax law changes apply to non-resident sellers of electronic services or digitally downloadable products/services.

You can find the latest changes of laws and regulations on Australia. Starting July 1, 2017, a new law applying GST to international sales of services and digital products applied in Australia.

You can find the changes of laws and regulations back in 2015 in Japan.


You can find the latest news about USA sales tax for remote sellers. https://www.salestaxinstitute.com/resources/remote-seller-nexus-chart

In order to be compliant with these legal requirements, Wondershare will start to collect a Value Added Tax (VAT) and Sales Tax for all sales to shoppers in these areas. We collect the VAT/Sales Tax based on different tax rate of each individual area/country, and then remit the collected tax to the proper tax authority.

And please note that, Wondershare now has legal tax IDs registered in these countries and regions. Going forward, any transaction in EU/ United Kingdom/ Japan/ Australia/ USA will be charged VAT/Sales Tax regardless of exemption status. Unfortunately, we are unable to refund VAT/Sales Tax from an order that has already been processed. You will need to obtain a VAT/Sales Tax refund through your tax authority.

Related FAQ
If I buy the wrong product by mistake, can I exchange it?
Do you charge VAT/GST/Sales Tax on my purchase?
How to change license email if there is typo when I place the order.