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How to change the payment methods for the renewal order if you placed the order on official website?

Please follow the steps below if the order is placed on our official website:

Step 1

Go to your Account Center -> My Subscription -> Under the subscription which needs to be changed, click Manage Payment

Note:

  • The Manage Payment button only appears for the subscription status of Actived and Paused
  • The Manage Payment button will not appear for the 3P payment methods (such as Apple Pay)

Step 2

Input your new credit card information and then click Save.

Note:

The change will take effect in your current order only, it has no impact on other orders. If you have other subscriptions that you want to change the payment method, you will need to change that in this way one by one. 

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