What should I do if I purchased a wrong product?

What should I do if I purchase a wrong product?

If you accidentally purchased the wrong Wondershare product within 30 days
(7 days for products such as MobileTrans, Dr.Fone series, Data Recovery, Recoverit, FamiSafe, etc.),

please follow the steps below to resolve the issue:

Purchase the correct software first.
Go to your Wondershare Account Center and submit a refund request for the incorrect order.
Once verified, the refund for the wrong purchase will be processed automatically.

For more information, please refer to our Refund Policy

Was This Helpful?

Thanks for your feedback.

Can you tell us what didn't work for you?

Submit

{{item.likes}} Cancel Reply Reply

{{item1.type == 2 ? authName : item1.name ? item1.name : userName}}

@{{item1.reply_to_type == 2 ? authName : item1.reply_to_name ? item1.reply_to_name : userName}} {{item1.message}}

{{item.likes}} Cancel Reply Reply

Need More Help?

Explore additional support options if you can’t find
what you’re looking for.

Account Center

Contact us

Can’t find the answers you’re looking for? We’re here to help.

Get Support

Support & Learning